Dear valued customers,
With the current Covid-19 situation escalating in QLD and throughout Australia, we wanted to keep you updated with what we’re doing to keep you safe and ensure that your artwork gets to you in a timely manner.
Regarding our online orders, we are still fulfilling all orders placed on our website. However, due to safety procedures in-place in our factory and the high demand on our shipping partners, both production times and delivery times may be longer than those listed on our website.
Regarding our physical stores, our Redcliffe & Woolloongabba megastore will are now open for business as usual.
If you are exhibiting any flu-like symptoms or have been at any exposure sites listed on the QLD Contact Tracing website, we ask that you please stay home.
If you need to change your in-store order collection to order delivery, please contact our orders team on 07 3186 8588 or at firstname.lastname@example.org between 9am and 5pm QLD time, Monday to Friday.
If you have any concerns regarding your order, please contact our orders team on 07 3186 8588 or at email@example.com between 9am and 5pm QLD time, Monday to Friday.
Thank you for your understanding and stay safe!
The Canvas Art Factory